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General Terms and Conditions

The Services offered by BookwithMatt.com Ltd. (as defined below) can only be used by customers or users who have read these terms and conditions (T&Cs) and accepted them unconditionally. By registering or using our website you acknowledges full acceptance of these terms.  The agreement between you (the customer(s)) and BookwithMatt.com comes into force as soon as BookwithMatt.com provides you (the customer) with a written confirmation of a booking by email.

DEFINITIONS.

Parties

“You” and “your” refer to you, as a user of the Site. A “user” is someone who accesses, browses, crawls, scrapes, or in any way uses the Site. “We,” “us,” and “our” refer to BookwithMatt.com.

Content

“Content” means text, images, photos, audio, video, location data, and all other forms of data or communication. “Your Content” means Content that you submit or transmit to, through, or in connection with the Site, such as ratings, reviews, compliments, invitations, check-ins, messages, and information that you publicly display or displayed in your account profile. “User Content” means Content that users submit or transmit to, through, or in connection with the Site. “BookwithMatt.com Content” means Content that we create and make available in connection with the Site. “Third Party Content” means Content that originates from parties other than BookwithMatt.com or its users, which is made available in connection with the Site. “Site Content” means all of the Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and BookwithMatt.com Content.

  1. Terms

1.0. Booking and Cancellation Terms

1.1. Confirming

Customers’ booking confirmation which includes the necessary information such as the description of the service(s) booked, property address, contact details and the price, will be sent to the customer by e-mail.

The booker/customer expressly agree that the data stored in our systems shall constitute proof with respect to the bookings made by the customer.

1.2. Cancellation

Cancellations can be made by logging into your online account or emailing us on enquiries@bookwithmatt.com or calling +44 (0) 333 012 4149.

All cancellation requests will be dealt with according to the terms of the property owner(s) concerned. Please refer to your original booking for the cancellation terms of the property. If you do not have this or are in doubt please contact us. Please note that by emailing us to cancel your booking does not give you (the customer) an automatic right of cancellation. All  cancellation will be confirmed to you by email or over the phone, however way you choose to cancel your reservation.

  1. Disclaimer

The materials on BookwithMatt.com are provided “as shown”. BookwithMatt.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, BookwithMatt.comdoes not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet website or otherwise relating to such materials or on any sites linked to this site.

  1. Limitations

In no event shall BookwithMatt.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on our internet site or offered services, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  1. Revisions and Errors

The materials appearing on our website could include technical, typographical, or photographic errors. BookwithMatt.com does not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials contained on its website at any time without notice.

  1. Links

BookwithMatt.com has not reviewed all of the sites linked to its internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

  1. Site Terms of Use Modifications

We may revise these terms of use for this website at any time with or without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

  1. Governing Law

Any claim relating to BookwithMatt.com shall be governed by the laws of the United Kingdom of note without regard to its conflict of law provisions.

  1. English Language

In the event of a conflict between these Terms and a foreign language version of our Terms of Use, the English language version of these Terms governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.

  1. Copyright policy, notice and claim information

All materials on this site, whether separate or compiled, including, but not limited to, text, graphics, audio clips, logos, buttons, images, digital downloads, data compilations, software, icons, html code and xml code, as well as all copyright, patent, trademark, trade dress, and other rights therein, are owned or licensed by BookwithMatt.com and its third-party information providers, and are protected by international intellectual property laws.

10. Personal identification information

We may collect personal information from Users in a variety of ways in connection with reservation activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

11. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

12. Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. However, the information gathered by cookies is 100% anonymous and cannot identify you personally. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

13. How we protect your information

We use industry standard Secure Sockets Layer (SSL) Certificate to protect your personal data and keep it secure. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

14. Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. For example, we may share your personal details such as name and address for the purpose of your reservation with the relevant hotel.

15. Changes to this privacy policy

BookwithMatt.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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